Resources for Parents in Dekalb County, Tennessee

Tennessee Smithville Logo

 

Digital Parent University English Version
Digital Parent University Spanish Version
Parent Chromebook Tech Support Questions Email See below for other Tech support options. techhelpdesk@dekalbschools.net

Google Password Resets Contact your School Chromebook Coordinator

Northside                        tammysims@dekalbschools.net
West School                   rayannachapman@dekalbschools.net
Smithville Elementary     kellyhuling@dekalbschools.net
Dekalb Middle                 justinnokes@dekalbschools.net
Dekalb High School        lisacraig@dekalbschools.net

 

For Chromebook Repair Issues Drop off at the school you recieved it from.

Someone will assess the issue and get back to you or issue a loaner if available. This would be for any issues that prevents the chromebook from functioning such as but not limited to:

Broken Screens, Bad Chargers, Broken Charging Ports, Bad Battery, etc

 

Skyward Tennessee Technical Support   skywardsupport@dekalbschools.net

Remote Learner Programs Status

 

  Google Status Dashboard

  GoGuardian Status Dashboard

  Clever Status Updates

  NWEA Map Testing Status Dashboard

 

Notes on other Issues

9-8-2020 Google Drive is experiencing issues not noted on the google dashboard

12-14-2020 Google is presently experiencing issues on all platforms.